• We are an academy for teaching kids (ages 7 - 17) coding and computer science fundamentals, as well as Entrepreneurship concepts, Presentation skills, and other foundational skills. Our mission is to build a future generation of builders, problem solvers, shapers of the future, through teaching kids concepts and skills that will set them up to build big things!
• We are on the look for our founding admin team to help us realize our vision, and help us grow to be synonymous with kids coding and entrepreneurship learning across the MENA region.
• If you believe in our mission, and love working in customer-facing roles, and being that cohesive factor that glues together the various processes of an organization, then we will be very happy to have a chat with you!
• In this job, we're looking for a highly motivated individual who will take care of the Front Desk (Reception) activities, someone who will be the shining face of our vision, the first contact point with our customers, and the reason to retain them!

Responsibilities:Greeting visitors or customers (Parents and Students)Handling inquiriesTaking and distributing messagesCollecting, Bookkeeping, and reminding about the Subscription Payments from ParentsResponding to calls and inquiries (on phone/email) from interested parents asking about the program.Full capability to explain the program details as one of the founders.Business Development: Managing communication with leads and clients, through phone, email, social media channels and face to face in the office.Working with management on creating schedules, and following up with instructors when needed.You will be part of the founding team, so you'll be involved in brand building activities, such as following up on our social media channels and sharing feedback and ideas with managementMaking frequent Quality Assurance calls to ensure that our customers are still in love with us.What we are looking for:You have 1+ years of experience in a customer-facing role.You have a higher education degreeYou are a great communicator (preferably in both Arabic and English), and love taking the initiative in resolving any challenging situations.You're good at Microsoft Office (particularly Excel).And you have a shiny smile! :)You will even be a greater fit if:Your customer-facing experience includes working in an educational/training establishment, and are familiar with the day-to-day communication requirements with parents of young students.What we offer:A chance to help with a venture that aims to set up our kids for building great things in the future, in a healthy environment where you will be able to be yourself and have fun while doing it!A dream that you will grow with across the Middle East, or even the World!A culture that encourages and helps with growth and personal development.A location in the heart of Alexandria, 10 minutes walk from the heart of Downtown.A competitive salary that grows as we grow togetherSocial and Medical InsuranceA very positive, supportive, and welcoming company culture + family.You'll be a member of our founding team, aimed to lead and help create the regional team that will establish a future vision that spans across the MENA region.