Typically handle a handful of advertising and marketing accounts, and serve as the primary point of agency contact for their clients. She/he also represents the client at agency meetings. Their job is to communicate project updates to a client , answer questions, and make certain they receive what they asked for as part of their agency contractual agreement.
She/he have strong interpersonal and communication skills. They must be able to finesse delicate client relationships while driving the agency to produce its best results. The Ad Agency Account Manager must develop an understanding of:
- The client’s business model
- The marketplace and factors affecting sales
- Advertising techniques from creative, research and media outreach
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant roleDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelSolid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)Experience delivering client-focused solutions to customer needsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skillsBA/BS degree in Business Administration, Sales or relevant field