Sales Engineer duties and responsibilities

Prospective Sales Engineers should get ample sales experience before applying for a Sales Engineering job. To make sales, Sales Engineers need to understand the market as much as they may understand your products. They must also possess a track record of marketing complex enterprise solutions.

 

Roles & Responsibilities

• Create fresh approaches to sales and plans of action to boost overall company growth.
• Managing sales queries, creating cost sheets and sales quotations, and, if required, making customer visits are among the daily responsibilities.
• Deliver technical presentations and product sales introductions to clients.
• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customized sales proposal with the sales team.
• Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
• Conduct and develop and deliver product demonstrations and technical documentation to showcase key features and functionalities and address technical questions and concerns from customers, including user manuals, technical specifications and product training sessions.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Secure orders, guarantee product standards and assure product delivery.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.  

 

 

 

Required skills and qualifications5+ years of experience as a sales engineer or in a similar technical sales role.Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.Successful candidate must have diploma / degree in chemical engineering, BA bachelor’s degree in engineering, computer science or a related field.Candidate with working experience in the environmental sector (Wastewater, water treatment, air, waste management is preferredKnowledge of the Egyptian market and customer preferences.Familiarity with CRM and sales management tools.Experience creating technical content, such as whitepapers or technical blog posts.Strong negotiation and persuasion skills.Language proficiency in multiple languages to cater to a diverse customer base.Experience working with cross-functional teams, including product development and sales.Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.Ability to work independently and collaboratively within a team.