Overall Purpose:

The Senior System Administrator is a critical role responsible for architecting, implementing, and managing the organization’s IT infrastructure. This position requires a strategic thinker with a deep understanding of system administration best practices to ensure optimal system performance, security, and reliability. The successful candidate will collaborate closely with various departments to deliver robust IT solutions that support the organization’s goals.

Key Responsibilities:

• Infrastructure Management: Oversee the design, implementation, and maintenance of the IT infrastructure, including but not limited to Active Directory, Group Policy Objects, DNS, WDS, Office 365, Azure, VMware vSphere, Horizon VDI, backup systems, Linux servers, antivirus solutions, WSUS, and SAN storage.
• System Administration: Manage and maintain Microsoft Windows Server operating systems in physical and virtual environments. Provide technical leadership and guidance to the team.
• Virtualization: Effectively manage VMware vSphere features such as Fault Tolerance, High Availability, DRS, and VMotion to optimize resource utilization and system performance.
• Solution Design and Implementation: Develop and implement innovative IT solutions to enhance system efficiency, reliability, and security.
• Security: Establish and enforce robust security policies and procedures to protect sensitive data and systems from threats.
• Technical Support: Provide technical assistance to students, faculty, and staff, resolving hardware and software issues promptly.
• Project Management: Coordinate system upgrades and refreshes, minimizing disruptions to operations.
• Incident Management: Manage and resolve incident tickets efficiently, ensuring timely resolution.
• System Monitoring and Optimization: Continuously monitor system performance, identify bottlenecks, and implement optimizations.
• Automation: Utilize scripting languages (PowerShell, JavaScript) to automate routine tasks and improve efficiency.
• Disaster Recovery: Develop and implement comprehensive disaster recovery plans and conduct regular testing.
• Compliance: Ensure compliance with relevant industry standards and regulations.
• Team Collaboration: Work collaboratively with IT teams and other departments to achieve organizational goals.