As a Travel Consultant, you will be responsible for managing the entire travel process for our clients, from receiving initial requests to finalizing bookings and visa applications. This role requires a highly organized individual with excellent communication skills and a strong attention to detail.
Key Responsibilities:
• Customer Requests: Receive and respond to travel requests from B2B clients, understanding their specific needs and preferences.
• Supplier Coordination: Communicate with various suppliers (airlines, hotels, visa service providers) to source the best options and negotiate rates.
• Flight Bookings: Handle all aspects of flight reservations, including searching for flights, booking tickets, and managing changes or cancellations.
• Visa Applications: Assist clients with visa applications, including gathering required documents, submitting applications, and following up with the relevant authorities.
• Hotel Bookings: Coordinate hotel reservations, ensuring accommodations meet the client’s requirements and budget.
• Documentation: Maintain accurate records of all bookings, payments, and communications to ensure smooth processing and reporting.
• Strong proficiency in spoken and written English• Excellent communication and interpersonal skills• Highly organized with a keen eye for detail• Experience with Amadeus or Galileo GDS• Previous experience in travel booking, especially in a B2B environment, is an advantage