Key Accountabilities & Decision Ownership

• End-to-end configuration and provisioning of SD-WAN service.
• Provide 2nd level support for SD-WAN cases to solve complex problems.
• Ensuring network infrastructure is working at optimal levels.
• Opening cases and following up with vendors and internal teams.
• Apply regular security vulnerabilities & hardening patching for service components
• Testing and validating new software releases and edges over a dedicated testing environment.

Core Competencies, Knowledge and Experience

• At least 6 years of Network operation technical experience.
• At least 3 years’ experience in SD-WAN using Cisco or VMware solutions.
• Can act as technical escalation point for major/complex issues or projects as well as provide technical advices to team members.
• Strong Linux knowledge (RHCSA /LFCS or equivalent )
• CCNP certification.
• Knowledge in new networking technologies like SDN, uCPE, NFV,SASE,..
• Good knowledge in Virtualization and cloud technologies.
• Good knowledge of network design concepts, topology and restructuring techniques. 
• Solid background in IP Data network
• Ability to establish rapport, credibility and influence others to achieve results across a large matrixed organization.
• Able to identify and explain challenges to both technical and non-technical stakeholders.
• Self-motivated, works well in a fast-paced environment with a high degree of ownership and accountability. 

Education

• B.Sc. Degree in communication / electronics engineering

Work Experience

• Minimum 6 years of experience in Telecommunication Industry, preferably in an ISP environment.

Special requirement

• Analytical and interpersonal skills are essential; together with an ability to communicate effectively at all levels. 
• Good command of written and spoken English.