What you’ll do

Role purpose:
Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.
Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems & plans for smooth delivery & support

Key accountabilities and decision ownership: 
•    Implement, Operate managed systems in a high level of performance and on-time delivery & Support.
•    Check day-to-day work & KPIs required keeping the managed systems up, running and supporting the business activities.
•    Troubleshoot crisis related to the managed systems and Consult vendors when needed.
•    Provide information for managed systems to other lines of IT support
•    Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance    

Core competencies, knowledge and experience: 
•    Dedication, sense of ownership, and ability to work within a team.
•    Provide innovative technologies, solutions and new ideas.
•    Report risks of the managed systems and their notifications to Direct report.
•    Communication, presentation skills.
    Must have technical / professional qualifications: 
•    BSC of Engineering or Computer science 
•    Minimum 1-2 years IT working experience in managing Microsoft systems.
•    Familiar with the below systems:
-    Active Directory
-    Microsoft Exchange
-    Microsoft 365 (MS Teams, Exchange Online, Azure AD, … etc)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.