Job Summary: Account Manager is responsible of handling a portfolio of clients and managing all their aspects to make sure that they are receiving the best service possible.
Duties & Responsibilities:
- Onboarding the new accounts, reviewing their contract and invoices.
- Creating the account checklist and implementing it.
- Held an awareness session to activate the client on Beyond services.
- Building strong relation with the clients and surveying their satisfaction.
- Following up on the payments.
- Handling the client’s day to day requests and inquiries.
- Monitoring the consumptions and loss ratios, and take actions accordingly.
- Handling the renewal process.
2-3 years experience in the same field .Bachelor’s degree preferred Medical Background ( pharmacist )Very Good command of MS officeVery Good command of English.Strong verbal and written communication skills.Strong client service skillsExecutor And OrganizerPrevious experience in sales or customer service is a plus.Self motivated with ability to handle pressure & tight deadlinesExcellent negotiation & presentation skills