Reservation Manager

Our Travel agency in Heliopolis is looking for a Reservation Manager. 

 

Job Description:

1. **Managing Bookings**: Oversee and handle all aspects of reservations, hotels, cruises, and restaurants.

 

2. **Communicating with Suppliers**: Liaise with hotels, and other service providers to negotiate rates, confirm availability, and resolve any issues.

 

3.  **Database Management**: Maintain and update the reservation system to ensure all information is accurate and up to date.

 

4. **Team Coordination**: Work closely with other departments, such as sales and marketing & operation.

 

5. **Problem Resolution**: Handle complaints and resolve booking-related issues diligently to ensure customer satisfaction.

 

6. **Reporting**: Prepare reports on booking trends, sales performance

 

7. **Explore new product**: recently opened hotels, cruises, dahabeyas, restaurants..etc. 

 

8. **Payment Processing**: Oversee payment processes related to reservations and manage any financial discrepancies if any.


Job Requirements:Minimum 10 years of experience.Outstanding negotiation skills.High communication skills. Solid ground with suppliers.Awareness of online booking systems.Troubleshooting skills.Team player.If you are a dynamic professional with a passion for the travel industry and possess the skills to drive success in a reservation department, we invite you to apply.
تاريخ النشر: ٩ أغسطس ٢٠٢٤
الناشر: Wuzzuf .com
تاريخ النشر: ٩ أغسطس ٢٠٢٤
الناشر: Wuzzuf .com