Elmolla Group, established in 1999, is a leading provider of innovative lubrication solutions dedicated to reducing wear and friction across diverse industries. With a robust presence in the Egyptian and African markets since 2008, we have partnered with industry leaders such as CARL BECHEM, MOLLUBE, CONDAT, VISCOL SPA, and NEXT. We are expanding our team and seeking a motivated Technical Manager Engineering with a background in lubricants and experience in 6 October City, 10th of Ramadan City, Delta, Alexandria, and Upper Egypt. The ideal candidate should be familiar with working in the fertilizer, tunnel, railway, sugar, mining, food & beverage, pipe, textile, glass, steel, ceramic, paper, wire, petrochemical, oil & gas, and cement industries to contribute to our growth.

Job Summary:
As a Technical Manager of Engineering at Elmolla Group, you will play a key role in providing technical expertise and support to clients in the food & beverage, pipe, textile, glass, steel, ceramic, wire, mining, cement, and oil & gas industries. The ideal candidate will have a minimum of 10 years of engineering experience, including at least 3 years in one of these sectors, ensuring effective troubleshooting, solution implementation, and client satisfaction. A background in mechanical engineering is preferred.

Key Responsibilities:

• Technical Expertise:
  • Utilize your engineering knowledge to provide technical support to clients in the fertilizer, tunnel, railway, sugar, mining, food & beverage, pipe, textile, glass, steel, ceramic, paper, wire, petrochemical, oil & gas, and cement industries as needed.
  • Understand client requirements and recommend lubrication solutions tailored to their specific needs.
• Problem Resolution:
  • Investigate and troubleshoot technical issues reported by clients.
  • Collaborate with internal teams to develop and implement effective solutions.
• Product Knowledge:
  • Develop a deep understanding of Elmolla Group's lubricant product line specifications and applications.
  • Stay updated on industry trends, competitor products, and emerging technologies.
• Customer Relationship Management:
  • Build and maintain strong relationships with clients and key decision-makers.
  • Provide excellent customer service to ensure client satisfaction and loyalty.
• Training and Education:
  • Conduct training sessions for clients on the proper use and benefits of our lubricant products.
  • Keep clients informed about new product features and updates.
• Field Visits:
  • Conduct on-site visits to clients in the tunnel, railway, sugar, mining, food & beverage, pipe, textile, glass, steel, ceramic, paper, wire, petrochemical, oil & gas, and cement industries as needed.
  • Gather feedback, address concerns, and identify opportunities for improvement.
• Market Intelligence:
  • Monitor industry trends, competitor activities, and regulatory changes affecting lubrication in the specified sectors.
  • Provide insights and recommendations based on market intelligence.

Qualifications and Skills:

• Minimum of 10 years of hands-on experience in engineering, specifically in the mining, food & beverage, pipe, textile, glass, steel, ceramic, paper, wire, petrochemical, oil & gas, and cement industries, with at least 3 years in one of these sectors.
• A background in mechanical engineering is preferred.
• Strong technical knowledge of lubrication and machinery in the specified sectors.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Effective communication and interpersonal skills.
• Customer-focused with a commitment to delivering high-quality technical support.
• Ability to work independently and collaborate with cross-functional teams.
• Age less than 35 years old and a valid driving license.

Benefits:

• Competitive base salary with a commission structure.
• Company car for business-related travel.
• Opportunities for professional development and training.
• Flexible working hours.
• Company-sponsored events and team-building activities.
• Collaborative and dynamic work environment.