- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Previous experience in Business / Systems Analysis or Quality AssuranceA degree in IT / Computer ScienceProven experience in eliciting requirements and testingExperience in analysing data to draw business-relevant conclusions and in data visualization techniques and toolsSolid experience in writing SQL queriesBasic knowledge in generating process documentationStrong written and verbal communication skills including technical writing skills