RUSHBRUSH, INC. is expanding and therefore looking for a highly enthusiastic, eager-to-learn, and team player Maintenance Administrator (Data Entry)

Key Accountabilities:

• Maintain accurate repair process documentation
• Ensure efficient repair order fulfillment and communication

Duties:

• Repair Process Management:
  • Update Maintenance tickets to track the repair progress.
  • Provide daily reports with status of repair tickets, including delayed cases and completed repairs to the direct manager.
     
• Receiving and Quality Control:
  • Inspect incoming deliveries, identifying defective or refused items
     
• Shipping and Documentation:
  • Create AWBs for repaired products to be shipped, including COD information if applicable.
  • Package repaired items for shipment to support the Fulfillment team
  • Maintain accurate records of incoming and outgoing shipments of repaired products.
  • Record all interactions with customers, Aramex, and internal teams, along with any inventory movement related to repairs.
     
• Communication and Collaboration:
  • Respond to inquiries from customer service regarding repairs and provide status updates.
  • Prepare daily report to Finance team about the received and shipped AWBs and the recorded CODs of repaired products
  • Reporting to Tracking Advisor with Aramex special cases
  • Assist the packing team to ensure secure packaging of repaired items.
  • Support colleagues with various tasks as required by business needs
  • Execute any tasks assigned by the direct manager.