About the Role: We are seeking a dynamic and results-driven CPay Sales Consultant to join our team at CPay approaching Individuals (Parents/Trainees). You will be focusing on our innovative Payment Management System (CPay), which allows parents to seamlessly manage educational fees through different options (Finance, Installments, etc..). With a solid background in sales within the banking or FinTech sector, you will play a critical role in expanding our user base, consumption and enhancing customer loyalty. 

 

 

 

Experience Required: A minimum of 3 years in sales, specifically within Banks or FinTech services. Key Responsibilities: Strategic Communications: Devise and implement strategies to attract, engage, and retain C-Pay's end-users – the parents. Marketing Execution: Support the planning and Lead the implementation of comprehensive online and offline marketing initiatives to boost C-Pay’s presence. Sales Leadership: Drive sales efforts with existing school customers, focusing on reaching the end-users to increase acquisition, engagement, and retention. Data-Driven Strategies: Employ analytics to create and enact innovative sales tactics that boost parent interaction and commitment to C-Pay. Content Development: Oversee the creation of compelling content for different social media channels and traditional print media. Partner Relations: Serve as the key liaison for Payment Service Providers and FinTech partners, managing all aspects from follow-up to closing deals and coordinating marketing efforts. Stakeholder Meetings: Participate in both virtual and in-person meetings with educational institutions and parents to reinforce relationships and promote C-Pay’s benefits. Team Collaboration: Collaborate with internal teams to ensure cross-functional support and alignment with C-Pay’s objectives. Campaign Management: With full-alignment with the Marketing administer, evaluate, and optimize C-Pay campaigns targeted at our end-users. Event Coordination: Organize and execute Schools’ events aimed at engaging and educating parents about C-Pay, both online and offline. Soft Skills: Sales Expertise: Strong B2C sales background with a track record of meeting and exceeding targets. Effective Communication: Superior communication abilities, with proficiency in conveying complex information clearly and persuasively. Negotiation Skills: Expertise in negotiation, with a knack for securing advantageous agreements. Self-Motivation: High degree of self-motivation, with the initiative to drive results independently. Analytical Thinking: Ability to think critically and solve problems effectively. Time Management: Exceptional organizational and prioritization skills. Business Insight: Acute business acumen with an understanding of market trends and customer needs. Project Management: Skillful at managing diverse projects, with an emphasis on timely and successful execution. Language Proficiency: Arabic: Native English: Very Good Suggested KPIs: Sales Revenue: Total sales revenue generated monthly/quarterly/annually. Customer Acquisition Rate: Number of new customers acquired within a given time frame. Sales Conversion Rate: Percentage of leads converted to customers. Partnership Acquisition: Number of new partnerships with PSPs and FinTech entities established. Partnership Performance: Revenue or profit generated from new partnerships. Market Penetration: Growth in the number of users or market share within specified markets. Customer Retention Rate: Percentage of repeat customers or renewals. Contract Closure Rate: Number of contracts closed versus number of proposals sent. Content Engagement: Metrics on engagement with content developed for different social media and print (likes, shares, comments). Event Lead Generation: Number of leads or sales opportunities generated from Schools’ event participation. Product Onboarding Efficiency: Time and resources required to onboard new CPay services. Customer Support Satisfaction: Customer satisfaction ratings from support queries Marketing Collaboration Efficiency: Success of campaigns or initiatives executed in collaboration with marketing team. Product Development Feedback Loop: Effectiveness of feedback provided to the technical team for product enhancements based on market needs.