- Develop and implement operational policies and procedures to improve efficiency and effectiveness.
- Oversee daily operations, ensuring compliance with organisational standards and regulations.
- Coordinate with various departments to streamline processes and ensure seamless service delivery.
- Manage and monitor budgets, ensuring optimal allocation of resources.
- Lead and mentor a team of remote staff, fostering a collaborative and productive work environment.
- Identify and mitigate operational risks, implementing corrective actions as needed.
- Analyse performance metrics and generate reports to guide decision-making.
- Liaise with external partners, stakeholders, and suppliers to maintain strong working relationships.
Drive continuous improvement initiatives to enhance operational capabilities
Degree in Business, Operations Management or related fieldProven work experience as Operations Manager or similar role