- Set Sales and Marketing plan on annual basis.
- Follow up on the prospected customers and ensure on time and quick response to all inquiries.
- Ensure that pipeline is always updated and reflects solid sales prospects.
- Ensure proper presentation of the company during all customer meetings.
- Conduct cost analysis and ensure pricing components are covered in any RFQ.
- Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met.
- Ensure competitors & market updates are present for strategic decision making.
- Follow up on the onboarding for new clients to ensure client/ contractual needs and expectations are communicated to achieve positive results.
- Follow up on existing customers satisfaction and all corrective and preventive measures are taken to solve any complains.
- Sell any new service for existing customers.
- Ensure KPIs and contractual agreements are followed for existing customers.
- Reviewing receivables & following up with credit controller to assure invoices are settled on time.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
- Provide guidance to the Direct sales team and improve overall direct sales department performance.
High presentation skills and abilities to demonstrate companies’ capabilities.Strong understanding of customer and market dynamics and requirements. Proven leadership and ability to drive sales team.Specific experience creating strategic solutions and accurate forecasting.Marketing or Business administration related degree or equivalent professional qualification Professional Diploma.Proven working experience as a sales Logistics ManagerExcellent analytical, problem solving and organizational skillsAbility to work independently and handle multiple projects