Overview

Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual English & French Customer Service Representative - Nights supporting a USA financial program working in Cairo, Egypt, you’ll be a part of creating and delivering amazing customer experiences while you also experience TEC, an award-winning employment experience and company culture.

What You Will Be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
 

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.