- Cordially welcomes visitors and directs them to relevant offices.
- Maintains knowledge of current regulations and services frequently used by the organization.
- Prepares and processes outgoing mail to ensure accurate coding, sorting, addressing.
- Maintains proper record of documents received and delivered.
- Maintains confidentiality of organization’s fiscal and personnel related information.
- Performs routine tasks necessary for the presentation of a professional office as observed by the company.
- As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry.
BSc/BA in business administration or relevant field.2 to 5 years of experience as a receptionist or in a similar role within the hotel industrySolid experience in managing reservations and front desk operationsProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work in a fast-paced environment and handle stressful situations with professionalism