Sales Account Manager
Company:  (Orcas)
Location: Cairo ,Zamalek
Type: Full-time: 10 am - 7 pm
Experience: 0-2 years of sales experience
Language: Proficient in English

About Us: Orcas provides K-12 students of international and national school systems in MENA with 1-to-1 learning experiences to help with school work. 

Key Responsibilities: As a Sales and Account Manager at Orcas, you will be an integral part of our growth strategy by effectively managing clients, nurturing relationships, and driving sales performance. Your responsibilities will include:

• Reviving Retention Clients: Engage with existing clients, understand their needs, and provide personalized support to ensure their continued satisfaction and utilization of our services throughout the school year.
• Converting Marketing Leads: Communicate with potential customers who have expressed interest in our offerings, presenting the value of our solutions, and converting them into paid users.
• Meeting Sales Targets: Consistently work towards achieving your daily and monthly sales targets.
• Issue Resolution: Address and resolve inquiries and issues from assigned users, providing timely and efficient solutions to enhance their experience with our services.
• Customer Engagement: Proactively engage with users to ensure they are deriving maximum value from our services, and encourage their renewal for subsequent terms.
• Cross-Selling: Identify opportunities to upsell and cross-sell multiple subjects and packages to your user base, tailoring solutions to meet individual needs and expanding their engagement.