- Greet and welcome guests as soon as they arrive at the Hotel.
- Direct visitors to their rooms.
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide wlecome drinks (Non-Alcoholic) for guests on arrival.
- Revise on the house keeping everyday to ensure that all the rooms are clean and tidy.
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Arrange travel and accommodations.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Fluent English is a must.Proven work experience as a Receptionist, Front Office Representative or similar role would be a plus.Hands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skills in English.Ability to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeBachelor's degree in any field.