System Configuration:
Configure enterprise systems according to client specifications.
Customize workflows, forms, and reports.
Training and Support:
Develop and deliver training programs for end-users.
Provide ongoing support and troubleshooting during and post-implementation.
Create comprehensive user manuals and documentation.
Technical Skills:
Experience with enterprise software solutions (e.g., ERP, CRM).
Knowledge of database management and data migration processes.
Proficiency in configuring and customizing software solutions.
Interpersonal Skills:
Strong client-facing skills with the ability to build and maintain relationships.
Collaborative team player with the ability to work independently.
Education and Experience:
Bachelor’s degree in related field [Commerce or IT].
Previous experience in system implementation, preferably within enterprise software.
Responsibilities:
- Gather and document client requirements, translating them into technical specifications.
- Provide training and support to end-users, creating comprehensive training materials.
- Maintain strong client relationships throughout the implementation process.
Bachelor’s degree in a relevant field [Commerce or IT].1+ years of experience in system implementation or enterprise software.Excellent communication and interpersonal abilities.Experience with enterprise software solutions.