Company Overview:
Dimofinf is a leading software house with a strong reputation for delivering innovative technology solutions to clients across various industries. With a focus on cutting-edge software development and a commitment to excellence, Dimofinf is dedicated to providing high-quality services that meet and exceed client expectations.
Position Overview:
We are seeking a highly skilled and experienced Sales Specialist to join our dynamic sales team in the software industry. As a Sales Specialist, you will be responsible for effectively communicating with customers and providing exceptional service through various channels, including emails, calls, and our ticketing system. This role requires a strong understanding of software products and the ability to effectively address customer inquiries and provide appropriate solutions.
Responsibilities:
- Respond promptly and professionally to customer inquiries received via emails, calls, and our ticketing system.
- Provide accurate and detailed information about our software products, features, and pricing to potential customers.
- Understand customer needs and requirements, and recommend suitable software solutions to meet their specific business goals.
- Collaborate with the sales team to generate leads, qualify prospects, and close sales deals.
- Maintain a strong knowledge of our software products and stay updated on industry trends and competitors.
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
- Document all customer interactions and update relevant information in our CRM system.
- Meet or exceed sales targets and contribute to the overall success of the sales team.
Requirements:- Minimum of 2 years of experience in sales, preferably in the software industry.- Excellent communication skills, both written and verbal, with the ability to effectively engage with customers.- Possess a good command of English- Strong customer service orientation and the ability to empathize with customers' needs.- Proven track record of meeting or exceeding sales targets.- Familiarity with CRM systems and ticketing systems is preferred.- Strong problem-solving skills and the ability to think on your feet.- Self-motivated and driven to succeed in a fast-paced sales environment.- Ability to work independently as well as collaboratively within a team.Why You Should Join Us:We offer competitive compensation packages and opportunities for career growth within our organization. If you are a motivated sales professional with a passion for the software industry and a commitment to deliver exceptional customer service, we would love to hear from you.Please submit your resume highlighting your relevant experience.