Main Responsibilities:
- Ownership of achieving timely the value of assigned quota across different services.
- Develop new needs for the existing customers by exploring their problems to find the appropriate solution that expand the business opportunities.
- Open new business opportunities and obtained new client through different sectors coverage to increase the market share & increase the company’s profits
- Developing and implementing strategic plans to manage and grow accounts
- Retaining clients and building strong, trusting relationships
- Following up on leads by winning new clients targeting a growing pipeline
- Understanding client needs and identifying new business opportunities within your portfolio
- Providing superior customer service and ensuring client satisfaction
- Communicating and coordinating with internal teams to deliver solutions according to customer expected standards
- Identifying opportunities for improvement and proposing new tools and processes
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
Job Qualifications: Education: Bachelor’s degree in computer science or equivalent fieldProfessional Experience: 4-6 years in business development, sales or account management in SW industryTechnical Skills: Experience managing large account portfoliosSolid experience in software applications/services is a mustExperienced in ICT solutions in Egyptian governmentStrong customer service and project management skillsInterpersonal Skills: Excellent communication, interpersonal, and negotiation skillsHighly organized and solution-orientedDetail-oriented and able to prioritizeSelf-starter and able to work efficiently under pressureFluent English