Job Description
We are seeking a diligent and organized Office/Site Administrator to join our team. The ideal candidate will be responsible for ensuring smooth day-to-day operations of our office/site, handling administrative tasks, and providing support to various departments as Operations, Training & Quality, Human Recourses and Facilities.
Responsibilities:
- Manage office/site operations and ensure efficient workflow.
- Greet visitors and direct them to the appropriate person or department.
- Answer and direct phone calls in a professional manner.
- Maintain office/site cleanliness and organization.
- Coordinate meetings and appointments, and manage conference room schedules.
- Assist with the preparation of documents, reports, and presentations.
- Handle incoming and outgoing mail and packages.
- Assist with basic IT troubleshooting and liaise with IT support as needed.
- Support HR with administrative tasks such as welcoming employee and assisting with onboarding/offboarding procedures.
- Collaborate with other administrative staff to provide comprehensive support across departments.
- Perform other duties as assigned.
Bachelor's degree or equivalent experience in Business, Marketing, Mass communication, or a related area.Advanced level of English (at least C1), both verbal and written.Experience in a BPO environment is a plus.Experienced in Administrator, client relation or office management for 1 year.Good understanding and experience in the office environment.Ability for problem-solving, conflict resolution, motivation, and negotiation.Effective interpersonal, coaching, and leadership skills.Excellent telephone, keyboard, verbal, and written communication skills.Effective time management.Ability to organize and prioritize, set priorities, and multi-task.Patience, empathy, and a unique ability to manage stress.People-oriented.Excellent communication, interpersonal, facilitation, and influencing skills.Dependable, reliable, and able to perform duties with minimum supervision.Ability to interact positively with staff at all levels.