- Work experience as administrative assistant, or virtual assistant or executive administrative assistant
- In-depth understanding of office management and daily operations
- Hands-on experience with MS Office Applications
- Working knowledge of office equipment, like printers and fax machines
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- High School degree; additional qualification as a personal assistant or secretary will be a plus
- Willing to learn
Experience with Shopify:Prior experience working with the Shopify platform, preferably for at least 6 months to 1 yearIn-depth knowledge of Shopify features, dashboards, app integrations, etc.Experience with Shopify store setup, customization, and managementE-commerce Knowledge:Understanding of e-commerce best practices, inventory management, and order fulfillmentFamiliarity with online marketing strategies (SEO, PPC, social media, email)Knowledge of sales analytics and reportingCustomer Service Skills:Excellent written and verbal communication abilitiesResponding to customer inquiries and order issues via email/chatProcessing returns and refunds following store policiesAdministrative Tasks:Product data entry, updating descriptions, and imagesBulk product uploads, inventory updatesTechnical Skills:Familiarity with spreadsheet software like Excel or Google SheetsImage/video editing skills (Photoshop, Canva, etc.)Comfortable with online tools, apps, and project management softwareWork Management:Ability to multitask and prioritize tasksStrong time management and organizational skillsComfortable working independently with little supervisionOther Requirements:Fast and reliable internet connectionAvailable for training and the onboarding processDedicated workspace free of distractions