- Own and manage customer relationships and ensure delivery of great service to clients.
- Promote the retention and loyalty of end users.
- Explain the contract benefits to the customers.
- Respond promptly to the customer inquiries.
- Assure that every customer is satisfied and handle all the complaints and inquiries.
- Manage the process between the customers and insurance companies.
- Review the medical claims and approvals.
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Major Pharmacy is a must!Customer Service Oriented Follow Up Skills