- Serve as the focal point of contact for all clients.
- Build and maintain strong, long-lasting client relationship.
- Manage client proposals and presentations.
- Negotiate contracts and close agreements.
- Work closely with designers, production and operational teams.
- Ensure the timely and successful delivery of marketing solutions according to client needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Assist with challenging client requests or issue escalations as needed
Proven experience as an Account Manager, Key Account Manager in advertising is a mustPast experience in working with BTL, events, brand activations in requiredProficiency in using presentation package is requiredSolid experience with CRM softwares (e.g. Salesforce, Zoho CRM or HubSpot) and MS OfficeProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skillsBA/BS degree in Business Administration or a relevant field