• The medical transcription manager should have at least 3 years' experience as a medical language specialist who can interpret dictation by physicians and other healthcare professionals in order to assist the medical transcriptionists with editing and clarification.
• In addition, the medical transcription manager should possess management and leadership capabilities.
• A current designation of Certified Medical Transcriptionist (CMT) or Certified Healthcare Documentation Specialist (CHDS).

Tasks and Knowledge:

The following tasks and knowledge as a basis for employers to recruit qualified manager who can direct and support medical transcriptionists. This list is not intended as a complete set of specific duties and responsibilities, nor is it intended to preclude any employer from assigning, directing, and controlling the work of its managers. Moreover, certain specific manager positions may require additional tasks and knowledge or less than the complete list below.

• Applying his knowledge of physiology, anatomy etc along with his correct English usage skills in order to convert the dictates to the language of the transcription.
• Recognizing and removing all discrepancies present in the medical dictation in order to create a flawless transcription.
• Ensuring that the final draft consist all-important details of clinic and patient information thereby preparing a fully-fledged report.
• Meeting both the deadlines of preparing the final product and presenting it to the related authority.
• Communicating and supervising over the staffs related to all departments- administration, management, medical staffs etc.
• knows the institution's mission, vision, and values, and communicates same to staff.
• directs, monitors, evaluates, and makes recommendations for continuous quality improvement.
• establishes a team-oriented, efficient, and effective work environment.
• handles difficult and sensitive situations tactfully and responsibly.
• prepares and analyzes department statistics as required.
• identifies the need for, and negotiates appropriate content of, contracts with employees, independent contractors, and medical transcription services.
• identifies and appropriately resolves conflicts.
• provides appropriate orientation, job training, and performance expectations.
• verifies RMT, RHDS, CMT, and CHDS status and other relevant credentials of medical transcription staff.
• remains informed about new developments in medical transcription technology, processes, styles, and practices.
• when requested, listens to dictation and offers medical transcriptionists editorial guidance, applying knowledge of English and medical language, style, and practices.
• identifies and provides appropriate resources for staff efficiency.
• identifies, plans, develops, implements, and enforces professional practice standards.
• assigns work according to department policies.
• reviews and makes recommendations for leases and service contracts for dictation and transcription equipment.
• uses technology to maximize efficiency, effectiveness, and safety of office environment.
• knows how to operate dictation and transcription equipment and troubleshoots problems.
• acts as a communication link between medical transcriptionists and dictation originators, creating a path for two-way feedback.
• develops and maintains policies and procedures to ensure compliance with local, state, and federal laws regarding the healthcare record.
• identifies potential risk management situations and reports to appropriate authority.
• develops and administers procedures for correction of transcribed medical documents.
• ensures compliance with facility's confidentiality and release of information policies and procedures.
• recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in medical dictation, and appropriately clarifies and/or reports them.

Skills and Specifications:

• Good knowledge of medical transcription
• Excellent knowledge of grammar, punctuation and all types of English usage
• Good listening and verbal skills
• Responsible
• Highly organized
• Education and Qualifications