Summary Receives and records customer payments at MAG showrooms, service centers and parts counters, including cash, cards, cheques and bank transfers, issuing receipts and e-receipts, and balancing the cash drawer accurately every day.

Tasks

• Collect customer payments for vehicles, service and parts, and follow up outstanding amounts before vehicle release.
• Organize own daily work to serve customers quickly at peak times.
• Support sales and service advisors by confirming payment status before vehicle delivery.
• Resolve payment queries and discrepancies with customers courteously.
• Record transactions in SAP/DMS and issue receipts and ETA e-receipts accurately.
• Serve customers professionally at the cashier desk.
• Develop own knowledge of payment systems and procedures.

Education Bachelor's degree in Commerce.

Experience 1 3 years of cashier or accounting experience, preferably in automotive retail.

Skill

• Numerical Skills
• Attention to Detail
• Customer Service Delivery
• Policy and procedures
• Financial Accounting
• Enterprise resource planning (ERP)
• Verbal Communication
• Planning and Organizing

Competencies Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Ensures Accountability: Holding self and others accountable to meet commitments. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.