Job Description:
Planning and Portfolio Management
• Prepare and execute account plans for key accounts in alignment with company objectives and the commercial sector plan.
• Manage the key account portfolio and achieve sales, growth, profitability, and collection targets.
• Analyze the business volume of each account, historical sales, opportunities, seasonality, buying behavior, and market trends.
• Prepare accurate and updated sales forecasts and link them to supply and inventory plans.
• Contribute to seasonal planning, especially for back-to-school seasons, educational books, and key demand periods.
Relationships and Business Growth
• Build strong relationships with decision-makers and influencers within clients and strategic accounts.
• Identify growth opportunities (cross-selling and up-selling) and initiate appropriate commercial initiatives.
• Negotiate prices, commercial terms, and offers within the limits of approved authorities and policies.
• Monitor competitors' prices, products, and commercial activities within key accounts.
• Communicate customer feedback to the relevant teams to improve products, service, and pricing.
Execution and Internal Coordination
• Follow up on order execution, supply, and delivery, and resolve customer issues in cooperation with relevant departments.
• Work with the marketing department on campaigns, offers, and commercial materials for accounts.
• Work with the supply chain to ensure product availability and cover the needs of priority accounts.
• Escalate commercial issues in a timely manner with a clear recommendation for resolution.
Collection, Reporting, and Compliance
• Follow up on collections and overdue accounts and work with the finance department to protect cash flow.
• Prepare periodic reports on performance, opportunities, risks, sales pipeline, and forecasts.
• Adhere to pricing, credit, offers, discounts, and company procedures.
Job Requirements
• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• Minimum of 3 years of experience in key account management, B2B sales, institutional sales, or distribution, with at least 2 years in key account management.
• Printing and publishing (books and educational products). Experience in FMCG or related sectors will also be considered.
• Proficiency in English (an added advantage).
• Proficiency in Excel and Microsoft Office suite: sales data analysis, reporting, and presentations.
• Strong skills in negotiation, account management, and sales analysis.
• Good understanding of the sales cycle, sales forecasting, collection, and commercial terms.

Additional Details

• Number of Vacancies: 5
• Shift System: Morning only
• Driving License: Private
• Benefits: Health insurance, social insurance