Job description

The role provides an opportunity to develop strong operational, coordination, reporting, and stakeholder-management skills while contributing directly to the efficiency and success of our projects and business operations.

Key Responsibilities

• Coordinate daily operational activities across assigned projects and departments, ensuring that tasks, requirements, and deadlines are properly tracked and followed up.
• Coordinate with internal departments including HR, Finance, Procurement, Fleet, Logistics, QHSE, Accommodation, and Operations to ensure timely delivery of operational requirements.
• Support project mobilization and demobilization activities, including coordination of manpower, accommodation, transportation, documentation, equipment, and other operational requirements.
• Maintain operational trackers and records, ensuring that information related to manpower, vehicles, accommodation, project requirements, assets, and other operational activities is accurate and up to date.
• Monitor project and operational timelines, proactively following up with relevant stakeholders and escalating delays, gaps, or operational challenges to management.
• Prepare operational reports, presentations, dashboards, and updates for management, consolidating information from different departments and projects.
• Support compliance with company policies, SOPs, client requirements, and contractual obligations, ensuring that operational activities are properly documented and aligned with established procedures.
• Coordinate with clients, suppliers, subcontractors, and other external stakeholders when required, ensuring effective communication and timely resolution of operational matters.
• Support fleet and transportation coordination, including vehicle allocation, maintenance follow-up, transportation schedules, and related operational requirements.
• Coordinate manpower-related operational requirements with HR and project teams, including mobilization, deployment, accommodation, transportation, and employee movement where applicable.
• Identify operational gaps and inefficiencies and recommend practical improvements to enhance productivity, service delivery, cost effectiveness, and overall operational performance.
• Support the implementation and maintenance of operational SOPs, forms, checklists, trackers, and other control documents, including requirements related to the Company's ISO management systems.
• Assist in preparing for internal and external audits, ensuring that required operational records, documents, and supporting evidence are properly maintained and readily available.
• Follow up on operational incidents, complaints, and corrective actions, coordinating with the relevant departments to ensure timely resolution and proper documentation.
• Support cross-functional projects and management initiatives, working with different business units and departments to ensure successful implementation.
• Perform other operational and coordination duties as assigned by management, based on business and project requirements.

Skills

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Previous experience in operations coordination, project coordination, administration, or a similar role.
• Experience in contracting, manpower supply, facilities management, catering, fleet, construction, government/defense projects, or other service-based operations is an advantage.
• Must Possess driver's license
• Strong organizational and follow-up skills with the ability to manage multiple priorities simultaneously.
• Good communication and stakeholder-management skills.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to prepare reports, maintain trackers, analyze operational information, and present findings clearly.
• Strong attention to detail and documentation skills.
• Ability to work in a fast-paced, multi-department and multi-country environment.
• Proactive approach to identifying issues and following through to resolution.
• Strong English communication skills; Arabic is an advantage.
• Ability to work effectively both independently and as part of a cross-functional team.