Company Description
Fayed Travel has been a leader in Egypt’s travel industry since 1954, redefining high-quality tourism experiences for over 65 years. Specializing in customized travel services, we cater to individuals, families, groups, and corporate delegations, ensuring memorable journeys across Egypt. Our team of multilingual, highly trained professionals excels in creating tailored tours that meet diverse client needs, from classical tours to beach vacations and desert adventures. With a commitment to exceptional service and competitive pricing, Fayed Travel continues to provide unparalleled value and unforgettable experiences to travelers worldwide.
Role Description
This is a full-time hybrid role for a Tour Operator based in Cairo, Egypt, with flexibility to work partially from home. The Tour Operator will be responsible for planning and coordinating guided tours, managing reservations, and ensuring personalized and exceptional experiences for clients. Daily tasks include liaising with suppliers, assisting clients with travel arrangements, supporting sales initiatives, and maintaining exceptional customer service standards.
Qualifications
Experience in Guided Tours and knowledge of Travel & Tourism industry practices Strong Customer Service skills to ensure client satisfaction Proficiency in handling Reservations and coordinating itineraries Sales acumen and ability to promote travel packages effectively Excellent organizational skills and attention to detail Proficiency in English (additional languages are a strong plus) Ability to work independently and as part of a team Familiarity with tourism software and systems is advantageous Bachelor’s degree in Tourism, Hospitality, or a related field is preferred