• Coordinate and follow up on export sales orders from confirmation through shipment and delivery

• Prepare export documentation (invoices, packing lists, certificates of origin, bills of lading) in line with customer and destination-country requirements

• Liaise with freight forwarders, shipping lines, and customs brokers to schedule shipments and track cargo status

• Communicate with international customers to confirm orders, specifications, pricing, and delivery timelines

• Work closely with the production and logistics teams to ensure export orders are produced and dispatched on schedule

• Maintain accurate records of export sales, contracts, and shipment files

• Prepare regular reports on export sales performance, pending shipments, and outstanding payments

• Ensure compliance with export regulations, letters of credit terms, and company policies

• Follow up on payment collection and coordinate with the finance department on export-related transactions

Requirements

• Bachelor's degree in Business Administration, Foreign Trade, Commerce, or a related field

• 2–4 years of experience in export sales, logistics, or international trade coordination (experience in the paper/packaging industry is a plus)

• Strong command of English (written and spoken); a second foreign language is a plus

• Solid knowledge of export documentation, Incoterms, and shipping procedures

• Proficiency in MS Office (especially Excel); experience with ERP systems is an advantage

• Strong communication and coordination skills, with the ability to manage multiple shipments simultaneously

• Detail-oriented, organized, and able to work under deadlines

• Good negotiation and customer service skills