Generic Responsibilities Assist in improving the efficiency and effectiveness of the workflow. Act as a checker and participate in team evaluation and provide feedback (if required). Participate in reporting RCM quarter sample. Provide periodical analytical reports according to identified time.
Key Responsibilities Approve all transactions above the set limits of Head Teller. Handle opening and closing the vault at the beginning and end of each working day. Review and approve daily journal “Financial transactions” vs the actual transactions. Keep records of all the executed transactions and related documents on the branch shared folder. Review internal control, audit operations comments & follow up on it till closing. Review Branch’s reports as to set policy and guidelines and provide the required monthly reports. Ensure following set procedures / policies concerning custody of Branch’s vault, keys and registers. Review and approve DCFC (Daily Controls & Functions Checklist). Approve remittance transactions according to set limits. Coordinate with Corporate function to finalize the process of returned cheques till the delivery to concerned customer Ensure implementation of all Bank policies and procedures and that set limit and given signature authority is implemented. Monitor Branch cash retention limit and cash shipment and coordinate with central vault to send the excess cash. Act as AML officer through replying to all AML alerts on daily basis and prepare incident reports to Regional Branch Manager. Provide monthly compliance reports and all other related reports. Monitor closely and effectively the daily Branch transactions for any suspicious, unusual or out of trend activities, and respond to compliance queries. Review and discuss all branches audit reports before submitting them to the Audit. Solve complex inquiries raised from Tellers/ Head Tellers. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.