Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-relevant learning programs. The company designs innovative and practical training in language, administrative, and technical fields to support participants’ professional and educational goals. Its team of experienced trainers delivers interactive and engaging sessions that emphasize skill-building and real-world application. Proleaders Company is committed to high-quality training, continuous improvement, and meeting client needs in a professional and results-oriented manner.
Role Description The Telesales Specialist is a full-time, on-site role based in Giza. This role is responsible for contacting prospective and existing clients by phone, presenting training programs, and clearly communicating the value and benefits of the company’s services. The Telesales Specialist will handle inquiries, follow up on leads, provide accurate information, and support clients throughout the enrollment process. Daily tasks include maintaining client records, achieving sales targets, coordinating with the training and customer support teams, and contributing to the improvement of telesales scripts and processes.
Qualifications
Candidates should possess strong Communication and Customer Service skills to interact effectively and professionally with a diverse range of clients. Candidates should possess Sales and Customer Support skills to manage telesales activities, handle objections, and guide clients through the enrollment cycle. Candidates should possess Training-related understanding to accurately present program features, learning outcomes, and align offerings with client needs. Relevant experience in telesales, call center, or customer-facing roles is beneficial. Ability to work toward targets, manage time effectively, and stay organized in a fast-paced environment. Proficiency in basic computer and CRM tools, with strong documentation and record-keeping capabilities. Fluency in Arabic; good command of English is an advantage. Diploma or bachelor’s degree in business, marketing, communications, or a related field is preferred.