Position Summary
The HR Business Partner will act as a key point of contact between employees, business stakeholders, and the People & Culture Department. The role is responsible for addressing employee inquiries, supporting employee relations, conducting exit interviews, identifying people-related concerns, and ensuring effective communication and coordination between employees and relevant stakeholders.
The role requires a strong understanding of employee needs, excellent communication and problem-solving skills, and the flexibility to travel to different offices and locations outside Cairo when required.
Key Responsibilities Employee Relations & Support Serve as the primary HR point of contact for employees regarding HR-related inquiries, concerns, and requests. Provide timely guidance and support to employees while ensuring alignment with company policies and procedures. Handle and follow up on employee concerns, grievances, and workplace-related issues. Identify recurring employee concerns and escalate critical matters to the relevant People & Culture stakeholders. Maintain confidentiality and professionalism when handling sensitive employee matters. Stakeholder Management Act as the focal point between employees, business stakeholders, and the People & Culture Department. Facilitate effective communication between employees and relevant internal stakeholders. Partner with managers and business leaders to understand people-related challenges and provide appropriate HR support. Ensure employee-related matters are properly communicated, followed up, and resolved within agreed timelines. Exit Interviews & Employee Feedback Conduct exit interviews with departing employees to understand their reasons for leaving and gather feedback on their overall employee experience. Analyze and document exit interview feedback and identify recurring trends and areas of concern. Share relevant insights with the People & Culture team and business stakeholders. Support the development of actions and recommendations aimed at improving employee experience and retention. Office Visits & Field Support Conduct regular visits to company offices and locations as required. Provide on-site HR support and maintain strong employee engagement across different locations. Travel outside Cairo when required based on business needs. Ensure consistent application of People & Culture practices across different locations. Reporting & Follow-UpMaintain accurate records of employee inquiries, concerns, exit interviews, and follow-up actions. Prepare regular reports and insights on employee relations and recurring HR issues. Track open employee cases and ensure timely closure. Support People & Culture initiatives and projects as required. Requirements Bachelor’s degree in human resources, Business Administration, or a related field.5–7 years of relevant HR experience, preferably with solid experience in HR Business Partnering, Employee Relations, or HR Operations. Strong knowledge of HR practices, employee relations, and employment policies. Strong communication, interpersonal, and stakeholder management skills. Strong problem-solving and conflict-resolution abilities. Ability to build trusted relationships with employees, managers, and business stakeholders. Strong follow-up, organization, and case-management skills. Ability to maintain confidentiality and handle sensitive employee matters professionally. Fluent English communication skills, both written and spoken. Strong ability to communicate professionally with employees, managers, and senior stakeholders in English. Willingness and ability to travel to offices and locations outside Cairo as required. Key Competencies Employee Relations Stakeholder Management Communication & Active Listening Problem Solving Conflict Resolution Relationship Building Business Acumen Confidentiality & Professionalism Follow-Up & Accountability Adaptability and Mobility