• Follow up on premium collections from clients and brokers across Retail, Corporate, Direct, and Broker portfolios.

• Maintain accurate accounts receivable records, payment updates, and collection documentation.

• Manage outstanding balances, post-dated cheques (PDCs), bounced cheques, receipts, and related follow-up actions.

• Prepare Statements of Account (SOA), perform reconciliations, and support settlement/payment allocations.

• Coordinate with internal and external stakeholders to resolve collection-related issues and ensure timely reporting.

• Support month-end and year-end closing activities as required.

• Ensure compliance with company policies, financial procedures, and internal control standards.

Requirements

Qualifications & Skills

• Bachelor's degree in accounting, Finance, or a related field.

• 1-3 years of experience in collections, accounts receivable, accounting, or a related financial role.

• Very good command of MS Office applications, particularly Excel.

• Familiarity with ERP, accounting, or CRM systems such as Premia, SAP, Plymouth, or Odoo is an advantage.

• Strong attention to detail, accuracy, communication, organization, teamwork, integrity, and confidentiality.

Key Performance Indicators

• Collection performance and overdue follow-up effectiveness.

• Accuracy of documentation, reconciliation, and payment records.

• Timely reporting and professional stakeholder communication.

• Compliance with policies, procedures, and internal controls.

• Teamwork, attitude, and continuous professional development