Main Responsibilities:- Supervise a team of CCTV Operators and assign tasks to them.- Ensure continuous monitoring of all mall cameras around the clock.- Monitor and detect any incidents, violations, or abnormal behaviors and report them immediately.- Review camera recordings as needed to support investigations or upon request from relevant departments.- Prepare daily, weekly, and monthly reports on incidents and operational observations.- Coordinate with Security Management and Operations Management during incidents and emergencies.- Ensure all reports and events are recorded in the Control Room logs according to approved procedures.- Ensure compliance with mall security and safety policies and procedures.- Train and guide CCTV operators and raise their performance levels.- Prepare work schedules and vacations for the Control Room team to ensure continuous operation.Additional Qualifications:- A middle, high school, or higher education qualification.- 3 to 5 years of experience in operating and monitoring CCTV systems.- Supervisory experience in managing a team.- Preference for those with prior experience in shopping malls, commercial complexes, or office towers.- Strong observation and attention to detail skills.- Ability to work in a shift system.

Additional Details

• Number of vacancies: 1
• Shift system: Morning and Evening
• Benefits: Health insurance, social insurance, transportation allowance, overtime