Key Responsibilities

Security

• Supervise the daily operations of the Security team.

• Ensure adequate security coverage across all hospital areas.

• Monitor incident reports and ensure timely corrective actions.

• Coordinate emergency responses with relevant departments.

• Ensure compliance with hospital security policies.

Housekeeping

• Supervise housekeeping activities to ensure cleanliness throughout the hospital.

• Ensure compliance with Infection Prevention & Control (IPC) standards.

• Conduct regular inspections of patient rooms and public areas.

• Monitor cleaning schedules and staff performance.

• Ensure the availability of cleaning supplies and equipment.

Laundry

• Supervise laundry operations and ensure timely collection and distribution of linen.

• Monitor linen inventory and minimize losses.

• Ensure proper segregation and handling of contaminated linen.

• Coordinate with clinical departments regarding linen requirements.

• Ensure compliance with infection control standards.

General Responsibilities

• Prepare monthly reports and operational KPIs.

• Conduct staff performance evaluations.

• Train and coach support services staff.

• Coordinate with Maintenance, HR, Nursing, and other departments.

• Investigate complaints related to support services.

• Monitor attendance, leave, and shift schedules.

• Ensure compliance with hospital policies and accreditation standards (GAHAR/JCI).

• Perform any other duties assigned by management.

Requirements

• 3–5 years of experience in Support Services, Housekeeping, Security, or Facilities Management.

• At least 2 years in a supervisory position.

• Previous hospital experience is a Must.