Jobs / Night Shift Jobs / Customer Service Specialist
On-site Full Time
Manpower Egypt -
Egypt , Cairo
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Manpower Egypt

Job Details

Employment Full Time
Category Accounting, Finance & Banking
Industry Financial Services
We’re Hiring – Customer Support Specialist (Voice-Based)

Location: Cair
o
For a very well-known multinational FMCG company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basi
s.
Your Responsibilities Will Inclu
de:
Managing inbound and outbound customer calls in a professional manner. Assisting customers with inquiries, requests, and concerns efficiently. Identifying issues and delivering effective solutions to meet customer ne
eds.
What We're Looking
For:
Excellent English level (C1) Bachelor’s Degree in any field Customer Service Representatives and Customer Support skills Flexibility with rotational shifts Minimum 1 year of experience Familiarity with Salesforce or similar CRM tools is pre
ferred
Benefits Attractive package Fully paid training Transportation No overnight shift Professional and collaborative setting that fosters continuous learning and deve
lopment

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