Company Description Shams stores is a growing retail brand focused on providing customers with a reliable selection of everyday products and a friendly in-store experience. The company values efficiency, clear communication, and attentive service at all customer touchpoints. Team members are encouraged to contribute ideas that improve store operations and support sales growth. Working at Shams stores offers opportunities to build retail expertise and develop a career in a dynamic, customer-facing environment.
Role Description The Sales Specialist is a full-time, on-site role based in Cairo, Egypt. The person in this role supports daily store operations by welcoming customers, understanding their needs, and guiding them to suitable products and services. Responsibilities include explaining product features and prices, handling sales transactions, and maintaining clean, well-organized displays. The Sales Specialist also responds to customer inquiries and complaints, supports inventory checks and stock replenishment, and collaborates with colleagues to meet individual and store sales targets. This role may involve participating in basic product and sales training and assisting with in-store promotions.
Qualifications
Strong Communication skills for interacting with customers and coordinating with team members. Customer Service skills to handle inquiries, resolve issues, and ensure a positive shopping experience. Sales skills to identify customer needs, recommend products, and close sales effectively. Training and Sales Management skills to support onboarding of new staff and contribute to meeting sales objectives. Previous experience in retail or a customer-facing role is preferred. Ability to work on-site in Cairo, Egypt, including weekends and shifts as required. Basic numeracy and comfort using point-of-sale systems and handling cash or electronic payments. High school diploma or equivalent; additional sales or retail certifications are an advantage.