- Develop and maintain the QMS for all food safety standards including ISO 22000, GMP, and HACCP
- Maintain accurate records for quality control activities, lab analysis results, and corrective actions
- Investigate customer complaints and non-conformities, lead root cause analysis, and implement corrective & preventive actions
- Ensure effective implementation of product recall, traceability, and identification procedures to guarantee consumer safety and regulatory compliance
- Coordinate with the pest control provider to maintain an effective pest management program across all facility areas
- Plan and conduct internal audit programs, then follow up with stakeholders to close audit gaps and ensure full compliance