Job description

About the Role

Naqla is looking for a Senior Information Systems Specialist to lead the development,

enhancement, and integration of our core enterprise platforms. This role is central to

ensuring our systems scale with the business and remain tightly aligned with operational

and strategic needs.

The ideal candidate will serve as the bridge between business stakeholders and technical

implementation teams, gathering requirements, managing change requests, and ensuring

successful deployment of enhancements and integrations across our ecosystem.

Key Responsibilities

• Support the enhancement and day-to-day optimization of systems across different

departments

• Assist in gathering business requirements and translating them into clear technical and

functional requirements

• Coordinate with internal teams and vendors during the implementation and integration of

third-party systems with Naqla’s ERP ecosystem

• Monitor system performance and report issues, bugs, or enhancement opportunities to the

IS Lead and relevant stakeholders

• Help ensure system updates, configurations, and changes are properly documented and

tested before deployment

• Provide first-level support and guidance to internal users regarding system features,

workflows, and issues

• Follow up on support tickets, user requests, and implementation tasks to ensure timely

resolution

• Participate in user training sessions and assist in preparing training materials and user

guides


RequirementsMust-Have:

• 0 to 2 years of experience in Information Systems, ERP administration, or business

systems management

• Hands-on experience managing or implementing Oracle ERP

• Proven ability to gather, document, and manage business requirements

• Strong knowledge of system integration, APIs, and third-party software deployment

• Strong verbal and written communication; ability to manage stakeholders across

departments

Nice-to-Have:

• Familiarity with logistics or transportation industry systems

• Experience in data synchronization between multiple platforms

• Knowledge of workflow automation and low-code platform