Job Description

Roles & Responsibilities

Responsibilities

• Collaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisions
• Facilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa s apps and the work process
• Follow up on tutors and freelancers assignments, ensuring timely delivery and adherence to quality standards
• Track and review tutors and freelancers progress using appropriate systems and tools, and report performance updates to the Discipline Supervisor
• Serve as a point of contact for handling and escalating technical issues related to assignments, tools, or platforms, ensuring minimal disruption to workflow
• Evaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standards
• Collaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to students
• Support the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teams

Qualifications and Work Experience

• Bachelor s degree in a relevant field (Mathematics background is a must)
• 1+ years of experience in the education field (Mathematics National Curriculum is a must)
• Very good command of both written and spoken English
• Excellent organizational and interpersonal skills
• The ability to handle multiple tasks and priorities
• A strong sense of responsibility
• Proficiency in using office tools, especially Microsoft Excel and Google Sheets, is essential
• Experience dealing with scripts and technical tools is a strong plus

Behavioural Competencies

• Communication skills
• Problem-solving skills
• Time management skills
• Analytical skills
• Attention to detail

Desired Candidate Profile

Qualifications and Work Experience

• Bachelor s degree in a relevant field (Mathematics background is a must)
• 1+ years of experience in the education field (Mathematics National Curriculum is a must)
• Very good command of both written and spoken English
• Excellent organizational and interpersonal skills
• The ability to handle multiple tasks and priorities
• A strong sense of responsibility
• Proficiency in using office tools, especially Microsoft Excel and Google Sheets, is essential
• Experience dealing with scripts and technical tools is a strong plus