Job description
Introduction
At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your role and responsibilities
- Relationship Manager for local Business leaders and Site Location Executives (SLEs) for all sites within the area of responsibility.
- Real Estate single point of contact for the clients to govern and coordinate all project, facility, leasing requests, resources, status, and activities within the territory.
- Partner with clients to collect and generate requirements and scope for space and investments.
- Business engagement lead for all Real Estate initiatives, communication, and change management. Proactively engage business leaders at each location to develop investment prioritization and provide status updates on the execution of key strategies.
- Integrate with clients throughout the GRE Portfolio on business planning, goals, problem statements and solutions.
- Partner with clients and real estate support functions (Transactions, Design & Construction, Safety and Facility Management) to enable performance. Optimize cost and efficiency, delivering shareholder value for each location within the area of responsibility.
- Embedded within the business at each location, participating in client's goal setting and business planning process.
- Client escalation and issues management.
- Review and utilize data and operational reports to identify outliers, opportunities, and garner insights over the delivery of real estate services across the area of responsibility.
- Deliver business intelligence and reporting to the clients.
- Real Estate lead to coordinate and provide the voice of the client for all real estate pilots and test and learns.
- Acquisition, renewal, and disposition planning.
- Develop fact-based scenario planning and educate the business on context, drivers, and options.
- Educate the clients on emerging trends and alternatives in real estate.
- Drive more agility in the regional real estate portfolio, workplace and occupancy planning
- Forecast and management of demand and capacity.
- Conduct quarterly business reviews for locations within the GRE Portfolio. Understand the full array of stakeholders, purpose of requests and relationship accountability to avoid duplication of effort, false starts, and confusion.
- Coordinate and lead all engagement and status meetings, including but not limited to annual, quarterly business reviews monthly real estate updates and weekly operational reviews.
- Ambassador for GRE transformation, strategy, and initiatives inclusive of sustainability and innovation. In charge with GRE total expense budget for territory, optimize cost and engineer efficiency.
- Participates in overall departmental program planning. Has budgetary responsibility, contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
- Align on geo strategies/ projects/ etc. and report to GRE Head of Real Estate MEA
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Bachelor's Degree in Civil Engineering / Finance or Business Administration / Corporate Real Estate
- A good knowledge about how buildings are designed, built and operated
- A good understanding of international corporate real estate standards and the uniqueness of the Middle East market environment
- Good written and verbal communication skills in English and Arabic (any other language is an advantage).
- Successful candidate must have excellent interpersonal, analytical and problem-solving skills
- Ability to communicate with Landlords, staff and partners in an effective and efficient manner.
- Computer literacy, record keeping and strong leadership abilities are also required.
Preferred technical and professional experience
- 6+ years of applied experienced in corporate real estate design, construction and operations