Job duties and responsibilities
• Customer Engagement: Proactively engage with clients to understand their needs and expectations, fostering a relationship built on trust and reliability.
• Issue Resolution: Address and resolve client inquiries and concerns promptly, utilizing strong
problem-solving skills to ensure satisfaction and retention.
. Feedback Collection: Actively solicit and gather client feedback to identify areas for improvement in our services, implementing necessary changes to enhance overallexperience.
. Product Knowledge: Maintain comprehensive knowledge of our products and services to effectively advice and guide customers in their purchasing decisions, helping them find the right products and services to meet their needs.
. Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client feedback is communicated and integrated into business strategies.
Sales Engagement: Actively present and sell products and services, using your understanding of the product range to meet and exceed customer expectations and drive sales to align with our company's goals
• Inventory Management: Keep track of the goods and supplies of the company, managing product orders to facilitate production and sales
. Data Entry: Perform accurate data entry related to inventory and customer interactions, ensuring that all records are up-to-date and reflective of the current
stock status.
. Location: Al Sheikh Zayed
. Working Days: 4 days work/ 3 days off . Working hours: from 9:30 AM to 9:30 PM Medical and social insurance are provided Job Requirements
. Professional background: • 0-2 years of experience
• Educational background:
• A bachelor of pharmacy, Biotechnology, or any equivalent degree
Skills:
• Strong Communication Skills • Organizational and Multi-Tasking Abilities . Problem-Solving Skills
. Customer Service Orientation
• Proficiency in English
. Sales and Data Entry Proficiencies
Interested? Send your CV to
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