Front Office & Visitor Management

• Welcome visitors, clients, government representatives, and business partners in a professional and courteous manner consistent with Sky Ports' brand and image.
• Operate the visitor management process: registration, badge issuance, escort coordination, and notification to host employees.
• Manage the main reception line and HQ switchboard, screening and routing calls efficiently to the relevant department or executive office.
• Maintain the appearance, cleanliness, and readiness of the reception area and adjoining waiting/lounge zones at all times.
• Ensure visitor logs, NDA acknowledgements (where applicable), and access records are accurately maintained and aligned with HQ security protocols.

Executive Office Support

• Coordinate with the offices of the Chairman, Managing Director, and senior executives for incoming guests, meetings, and external correspondence.
• Manage meeting room bookings including setup, refreshments coordination, and timely turnover between meetings.
• Receive and announce VIP visitors in alignment with executive protocol and confidentiality expectations.
• Support the preparation of meeting materials when requested (printing, binding, name tents, attendance sheets).

Mail, Courier & Correspondence

• Receive, log, sort, and distribute incoming mail, courier shipments, and parcels to the appropriate departments and individuals.
• Coordinate outgoing mail and courier services with approved vendors; maintain dispatch logs and delivery confirmations.
• Track sensitive or time-critical correspondence (e.g., government, legal, banking) and escalate immediately to the relevant office.

Administrative Coordination

• Coordinate with cleaning, maintenance, and facility service providers to ensure the HQ environment remains in optimal condition.
• Support travel and accommodation logistics for visiting employees from EPS, Adabia, Sokhna, and other sites when assigned.
• Assist HR & Administration in the on-boarding experience of new joiners on their first day at HQ.
• Maintain organized digital and physical filing of administrative documents, contracts, invoices, and service records relevant to the front office.

Communication & Brand Representation

• Communicate fluently in Arabic and English with all internal and external stakeholders, in writing and verbally.
• Uphold the highest standards of confidentiality regarding visitors, executives' schedules, and sensitive information observed in the course of duties.