▪️ Follow up on LV/MV panel projects from production through delivery and handover to clients.
▪️ Coordinate with internal departments to ensure project timelines, technical requirements, and quality standards are achieved.
▪️ Review client requirements and confirm that manufactured panels meet the approved specifications.
▪️ Support the after-sales process, including troubleshooting and resolving technical issues after delivery or installation.
▪️ Work closely with a team of 4 technicians to complete panel-related tasks and ensure proper operation.
▪️ Conduct technical inspections, testing, and verification of panels before and after delivery when needed.
▪️ Ensure all work complies with safety, quality, and company standards.
Communicate effectively with clients regarding project updates, technical clarifications, and issue resolution.
▪️ Identify root causes of problems and coordinate corrective actions with relevant teams.
▪️ Prepare technical reports, service feedback, and follow-up documentation.