Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

On-site Full Time

Concentrix -

Egypt , Al Jizah

Apply on the Job Website

Job Details

Employment Full Time

Category Administration

Industry Retail

Job description:Respond to customer inquiries via phone, email, live chat, or in person, ensuring timely and accurate resolutions. Actively listen to understand customer needs and provide tailored solutions. Use our CRM system to log interactions, track cases, and follow up on outstanding issues. Collaborate with other departments to resolve complex queries and improve processes. Share customer feedback with the team to help enhance products, services, and experiences Job Type: Full-time Ability to commute/relocate:
Smart Village: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
call center: 1 year (Required)
Language:
English fluently (C1 level) (Required)
Work Location: In person