We are looking for an experienced Sales Operations Specialist to join our fast-growing textile business. The candidate will be responsible for overseeing all the commercial aspects, including developing new customer accounts, managing existing customer relationships, and ensuring orders are delivered on time and the customers are satisfied. The Sales Specialist will be expected to have an in-depth knowledge of global trade and a keen eye for detail. They must be highly organized and have excellent communication skills, both verbal and written.
Responsibilities1. Develop and implement sales strategies to maximize profits and minimize costs2. Conduct market research to identify selling possibilities and evaluate customer needs3. Actively seek out new sales opportunities through cold calling, networking and social media4. Prepare and deliver appropriate presentations on products and services5. Create frequent reviews and reports with sales and financial data6. Review the available stock weekly with the warehouse team in order to sell the idle stock7. Participate on behalf of the company in exhibitions or conferences8. Negotiate/close deals and handle complaints or objections9. Coordinate with team members to deliver goods on time and satisfy the customer requirements10. Gather feedback from customers or prospects and share with internal teams11. Provide detailed and accurate sales forecasts12. Liaise with the sampling room to prepare sales catalogues13. Do costings in order to achieve required prices 14. Oversee the preparation of sales documentation such as invoices, packing lists etc.15. Establish and manage relationships with partners, including customers, distributors and vendors16. Develop and maintain export databases, records and reports17. Address customer inquiries and complaints18. Seek out and manage new opportunities such as trade and networking events19. Coordinate client visits and sales trips
Requirements• Proven experience in sales or in a relevant role• Excellent knowledge of market data and dynamics• Strong negotiation and problem-solving skills• Ability to travel to meet with clients and develop business relationships• Excellent knowledge of MS Office• Hands-on experience with ERP system is a plus• Thorough understanding of marketing and negotiating techniques• Fast learner and passion for sales• Self-motivated with a results-driven approach
Full Time Role Salamtex Lace - El Obour City8am-4pm 6 days per week