Full Time
Hamza Group -
Egypt , Giza
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Hamza Group

Job Details

  •  Provide first-level support to end-users for hardware, software, and network issues.
  •  Troubleshoot and resolve technical problems via phone, email, or in-person.
  •  Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary.
  •  Perform routine maintenance tasks such as software updates and system monitoring.
  •  Communicate effectively with users to understand their needs and provide appropriate solutions.

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About Hamza Group
Egypt, Giza